Wie kann ich meine Bestellung von Frankreich aus zurückschicken?Aktualisiert 25 days ago
Sie haben ab dem Erhalt Ihrer Bestellung 14 Tage Zeit, um eine Rücksendung vorzunehmen.
Rücksendungen sind kostenlos für Bestellungen mit Lieferung nach Frankreich.
Für Bestellungen außerhalb Frankreichs sind Rücksendungen nicht kostenlos: die Rücksendekosten werden automatisch von Ihrer Rückerstattung abgezogen.
So führen Sie eine Rücksendung durch:
Gehen Sie auf unser Rückgabeportal über den Link „Eine Rücksendung vornehmen“ oder über Ihren Bereich Mein Konto.
Wählen Sie die betreffende Bestellung, markieren Sie die Artikel, die Sie zurücksenden möchten, und geben Sie den Rücksendegrund an.
Wählen Sie die gewünschte Rückgabeoption: Rückerstattung, Umtausch oder Guthaben.
Bestätigen Sie Ihre Eingabe: ein vorgedrucktes Rücksendeetikett wird automatisch generiert.
Drucken Sie das Etikett aus und kleben Sie es auf Ihr Paket.
Jedes Rücksendeetikett ist eindeutig mit einer bestimmten Bestellung verknüpft.
Wenn Sie mehrere Rücksendungen vornehmen, versenden Sie bitte jede Bestellung in einem separaten Paket, mit dem jeweiligen Rücksendeetikett. Eine Bündelung mehrerer Bestellungen in einem Paket ist nicht möglich.
Für Rücksendungen aus Frankreich besuchen Sie bitte die Website von Chronopost, um die nächstgelegene Abgabestelle zu finden. Für internationale Rücksendungen besuchen Sie bitte die Website von DHL.
| 1.Belgium | Belgium | 5,00 € |
| 2.United States | United States | $8 |
| 3.United Kingdom | United Kingdom | 5£ |
| 4.Europe | Austria | 5,00 € |
| Bulgaria | 5,00 € | |
| Croatia | 5,00 € | |
| Czech Republic | 5,00 € | |
| Denmark | 5,00 € | |
| Estonia | 5,00 € | |
| Finland | 5,00 € | |
| Germany | 5,00 € | |
| Greece | 5,00 € | |
| Hungary | 5,00 € | |
| Ireland (Republic of) | 5,00 € | |
| Italy | 5,00 € | |
| Latvia | 5,00 € | |
| Liechtenstein | 10,00 € | |
| Lithuania | 5,00 € | |
| Luxembourg | 5,00 € | |
| Netherlands | 5,00 € | |
| Norway | 10,00 € | |
| Poland | 5,00 € | |
| Portugal | 5,00 € | |
| Romania | 5,00 € | |
| San Marino | 5,00 € | |
| Slovak Republic | 5,00 € | |
| Slovenia | 5,00 € | |
| Spain | 5,00 € | |
| Sweden | 5,00 € | |
| Switzerland | 5 CHF | |
| Vatican City State (Holy See) | 10,00 € | |
| 5.Rest of the World | Albania | 10,00 € |
| Algeria | ROW At rate | |
| American Samoa | ROW At rate | |
| Andorra | 10,00 € | |
| Angola | ROW At rate | |
| Anguilla | ROW At rate | |
| Antigua and Barbuda | ROW At rate | |
| Argentina | ROW At rate | |
| Armenia | ROW At rate | |
| Aruba | ROW At rate | |
| Australia | 10,00 € | |
| Azerbaijan | ROW At rate | |
| Bahamas | ROW At rate | |
| Bahrain | ROW At rate | |
| Bangladesh | ROW At rate | |
| Barbados | ROW At rate | |
| Belize | ROW At rate | |
| Benin | ROW At rate | |
| Bermuda | ROW At rate | |
| Bolivia | ROW At rate | |
| Bosnia and Herzegovina | 10,00 € | |
| Botswana | ROW At rate | |
| Brazil | ROW At rate | |
| British Virgin Islands | ROW At rate | |
| Brunei Darussalam | ROW At rate | |
| Burkina Faso | ROW At rate | |
| Burundi | ROW At rate | |
| Cambodia | ROW At rate | |
| Cameroon | ROW At rate | |
| Canada | 15,00 € | |
| Cape Verde | ROW At rate | |
| Cayman Islands | ROW At rate | |
| Chad | ROW At rate | |
| Chile | ROW At rate | |
| China | 15,00 € | |
| Colombia | ROW At rate | |
| Comoros | ROW At rate | |
| Congo | ROW At rate | |
| Cook Islands | ROW At rate | |
| Costa Rica | ROW At rate | |
| Cote D'Ivoire (Ivory Coast) | ROW At rate | |
| Curacao | ROW At rate | |
| Cyprus | 5,00 € | |
| Djibouti | ROW At rate | |
| Dominica | ROW At rate | |
| Dominican Republic | ROW At rate | |
| East Timor | ROW At rate | |
| Ecuador | ROW At rate | |
| Egypt | ROW At rate | |
| El Salvador | ROW At rate | |
| Equatorial Guinea | ROW At rate | |
| Ethiopia | ROW At rate | |
| Falkland Islands | ROW At rate | |
| Faroe Islands | 10,00 € | |
| Fiji | ROW At rate | |
| French Guiana | 10,00 € | |
| French Polynesia | 10,00 € | |
| Gabon | ROW At rate | |
| Gambia | ROW At rate | |
| Georgia | ROW At rate | |
| Ghana | ROW At rate | |
| Gibraltar | 10,00 € | |
| Greenland | ROW At rate | |
| Grenada | ROW At rate | |
| Guadeloupe | 10,00 € | |
| Guam | ROW At rate | |
| Guatemala | ROW At rate | |
| Guernsey | 10,00 € | |
| Guinea | ROW At rate | |
| Guinea-Bissau | ROW At rate | |
| Guyana | ROW At rate | |
| Haiti | ROW At rate | |
| Honduras | ROW At rate | |
| Hong Kong | 15,00 € | |
| Iceland | 10,00 € | |
| India | ROW At rate | |
| Indonesia | ROW At rate | |
| Isle of Man | 10,00 € | |
| Israel | 15,00 € | |
| Jamaica | ROW At rate | |
| Japan | 15,00 € | |
| Jersey | 10,00 € | |
| Jordan | ROW At rate | |
| Kazakhstan | ROW At rate | |
| Kenya | ROW At rate | |
| Kiribati | ROW At rate | |
| Kuwait | 15,00 € | |
| Kyrgyzstan | ROW At rate | |
| Laos | ROW At rate | |
| Lebanon | ROW At rate | |
| Lesotho | ROW At rate | |
| Liberia | ROW At rate | |
| Macau | ROW At rate | |
| Madagascar | ROW At rate | |
| Malawi | ROW At rate | |
| Malaysia | ROW At rate | |
| Maldives | ROW At rate | |
| Malta | 5,00 € | |
| Marshall Islands | ROW At rate | |
| Martinique | 10,00 € | |
| Mauritania | ROW At rate | |
| Mauritius | ROW At rate | |
| Mayotte | 10,00 € | |
| Mexico | 15,00 € | |
| Moldova | 10,00 € | |
| Monaco | 5,00 € | |
| Mongolia | ROW At rate | |
| Montenegro | 10,00 € | |
| Montserrat | ROW At rate | |
| Morocco | ROW At rate | |
| Mozambique | ROW At rate | |
| Namibia | ROW At rate | |
| Nauru | ROW At rate | |
| Nepal | ROW At rate | |
| New Caledonia | 10,00 € | |
| New Zealand | ROW At rate | |
| Nicaragua | ROW At rate | |
| Nigeria | ROW At rate | |
| Niue | ROW At rate | |
| North Macedonia | 10,00 € | |
| Northern Mariana Islands | ROW At rate | |
| Oman | ROW At rate | |
| Pakistan | ROW At rate | |
| Palau | ROW At rate | |
| Panama | ROW At rate | |
| Papua New Guinea | ROW At rate | |
| Paraguay | ROW At rate | |
| Peru | ROW At rate | |
| Philippines | ROW At rate | |
| Puerto Rico | ROW At rate | |
| Qatar | ROW At rate | |
| Reunion | 10,00 € | |
| Rwanda | ROW At rate | |
| Saint Kitts and Nevis | ROW At rate | |
| Saint Lucia | ROW At rate | |
| Saint Vincent & the Grenadines | ROW At rate | |
| Samoa | ROW At rate | |
| Sao Tome and Principe | ROW At rate | |
| Saudi Arabia | 15,00 € | |
| Senegal | ROW At rate | |
| Serbia | 10,00 € | |
| Seychelles | ROW At rate | |
| Sierra Leone | ROW At rate | |
| Singapore | 15,00 € | |
| Sint Maarten | ROW At rate | |
| Solomon Islands | ROW At rate | |
| South Africa | ROW At rate | |
| Sri Lanka | ROW At rate | |
| St Barthelemy | 10,00 € | |
| St Martin | 10,00 € | |
| St. Helena | ROW At rate | |
| Suriname | ROW At rate | |
| Swaziland | ROW At rate | |
| Taiwan | 15,00 € | |
| Tanzania | ROW At rate | |
| Thailand | ROW At rate | |
| Togo | ROW At rate | |
| Tonga | ROW At rate | |
| Trinidad and Tobago | ROW At rate | |
| Tunisia | ROW At rate | |
| Turkey | ROW At rate | |
| Turkmenistan | ROW At rate | |
| Turks and Caicos Islands | ROW At rate | |
| Tuvalu | ROW At rate | |
| Uganda | ROW At rate | |
| United Arab Emirates | 15,00 € | |
| Uruguay | ROW At rate | |
| Uzbekistan | ROW At rate | |
| Vanuatu | ROW At rate | |
| Venezuela | ROW At rate | |
| Vietnam | ROW At rate | |
| Virgin Islands (U.S.) | ROW At rate | |
| Wallis and Futuna Islands | 10,00 € | |
| Zambia | ROW At rate | |
| Zimbabwe | ROW At rate |