Come restituire il mio ordine dalla Francia?

Hai 14 giorni di tempo dalla ricezione del tuo ordine per effettuare un reso.

I resi sono gratuiti per gli ordini consegnati in Francia.
Per gli ordini consegnati fuori dalla Francia, i resi non sono gratuiti: le spese di spedizione per il reso verranno automaticamente detratte dal rimborso.

Per effettuare un reso, segui questi passaggi:

Accedi al nostro portale resi tramite il link “Effettuare un reso” o dalla sezione Il mio account.
Seleziona l’ordine interessato, spunta gli articoli da restituire e indica il motivo del reso.
Scegli il tipo di reso: rimborso, cambio o buono.
Conferma la richiesta: verrà generata automaticamente un’etichetta di reso prepagata.
Stampa l’etichetta e applicala al pacco.

Ogni etichetta di reso è strettamente legata a un ordine specifico.
Se desideri restituire più ordini, ti preghiamo di spedire ciascun ordine in un pacco separato, utilizzando l’etichetta corrispondente. Non è possibile combinare più ordini in una sola spedizione.

Per i resi dalla Francia, consulta il sito di Chronopost per trovare il punto di consegna più vicino. Per i resi internazionali, consulta il sito di DHL.

1.Belgium	Belgium	UE = 5€ ou iso devise
2.United States	United States	$8
3.Europe	Austria	UE = 5€ ou iso devise
	Bulgaria	UE = 5€ ou iso devise
	Croatia	UE = 5€ ou iso devise
	Czech Republic	UE = 5€ ou iso devise
	Denmark	UE = 5€ ou iso devise
	Estonia	UE = 5€ ou iso devise
	Finland	UE = 5€ ou iso devise
	Germany	UE = 5€ ou iso devise
	Greece	UE = 5€ ou iso devise
	Hungary	UE = 5€ ou iso devise
	Ireland (Republic of)	UE = 5€ ou iso devise
	Italy	UE = 5€ ou iso devise
	Latvia	UE = 5€ ou iso devise
	Liechtenstein	Europe = 10€ ou iso devise
	Lithuania	UE = 5€ ou iso devise
	Luxembourg	UE = 5€ ou iso devise
	Netherlands	UE = 5€ ou iso devise
	Norway	Europe = 10€ ou iso devise
	Poland	UE = 5€ ou iso devise
	Portugal	UE = 5€ ou iso devise
	Romania	UE = 5€ ou iso devise
	San Marino	UE = 5€ ou iso devise
	Slovak Republic	UE = 5€ ou iso devise
	Slovenia	UE = 5€ ou iso devise
	Spain	UE = 5€ ou iso devise
	Sweden	UE = 5€ ou iso devise
	Switzerland	5 CHF
	Vatican City State (Holy See)	Europe = 10€ ou iso devise
4.ROW	Albania	Europe = 10€ ou iso devise
	Algeria	ROW At rate
	American Samoa	ROW At rate
	Andorra	Europe = 10€ ou iso devise
	Angola	ROW At rate
	Anguilla	ROW At rate
	Antigua and Barbuda	ROW At rate
	Argentina	ROW At rate
	Armenia	ROW At rate
	Aruba	ROW At rate
	Australia	ROW = 15€ ou iso devise
	Azerbaijan	ROW At rate
	Bahamas	ROW At rate
	Bahrain	ROW At rate
	Bangladesh	ROW At rate
	Barbados	ROW At rate
	Belize	ROW At rate
	Benin	ROW At rate
	Bermuda	ROW At rate
	Bolivia	ROW At rate
	Bosnia and Herzegovina	Europe = 10€ ou iso devise
	Botswana	ROW At rate
	Brazil	ROW At rate
	British Virgin Islands	ROW At rate
	Brunei Darussalam	ROW At rate
	Burkina Faso	ROW At rate
	Burundi	ROW At rate
	Cambodia	ROW At rate
	Cameroon	ROW At rate
	Canada	ROW = 15€ ou iso devise
	Cape Verde	ROW At rate
	Cayman Islands	ROW At rate
	Chad	ROW At rate
	Chile	ROW At rate
	China	ROW = 15€ ou iso devise
	Colombia	ROW At rate
	Comoros	ROW At rate
	Congo	ROW At rate
	Cook Islands	ROW At rate
	Costa Rica	ROW At rate
	Cote D'Ivoire (Ivory Coast)	ROW At rate
	Curacao	ROW At rate
	Cyprus	UE = 5€ ou iso devise
	Djibouti	ROW At rate
	Dominica	ROW At rate
	Dominican Republic	ROW At rate
	East Timor	ROW At rate
	Ecuador	ROW At rate
	Egypt	ROW At rate
	El Salvador	ROW At rate
	Equatorial Guinea	ROW At rate
	Ethiopia	ROW At rate
	Falkland Islands	ROW At rate
	Faroe Islands	Europe = 10€ ou iso devise
	Fiji	ROW At rate
	French Guiana	Europe = 10€ ou iso devise
	French Polynesia	Europe = 10€ ou iso devise
	Gabon	ROW At rate
	Gambia	ROW At rate
	Georgia	ROW At rate
	Ghana	ROW At rate
	Gibraltar	Europe = 10€ ou iso devise
	Greenland	ROW At rate
	Grenada	ROW At rate
	Guadeloupe	Europe = 10€ ou iso devise
	Guam	ROW At rate
	Guatemala	ROW At rate
	Guernsey	Europe = 10€ ou iso devise
	Guinea	ROW At rate
	Guinea-Bissau	ROW At rate
	Guyana	ROW At rate
	Haiti	ROW At rate
	Honduras	ROW At rate
	Hong Kong	ROW = 15€ ou iso devise
	Iceland	Europe = 10€ ou iso devise
	India	ROW At rate
	Indonesia	ROW At rate
	Isle of Man	Europe = 10€ ou iso devise
	Israel	ROW = 15€ ou iso devise
	Jamaica	ROW At rate
	Japan	ROW = 15€ ou iso devise
	Jersey	Europe = 10€ ou iso devise
	Jordan	ROW At rate
	Kazakhstan	ROW At rate
	Kenya	ROW At rate
	Kiribati	ROW At rate
	Kuwait	ROW = 15€ ou iso devise
	Kyrgyzstan	ROW At rate
	Laos	ROW At rate
	Lebanon	ROW At rate
	Lesotho	ROW At rate
	Liberia	ROW At rate
	Macau	ROW At rate
	Madagascar	ROW At rate
	Malawi	ROW At rate
	Malaysia	ROW At rate
	Maldives	ROW At rate
	Malta	UE = 5€ ou iso devise
	Marshall Islands	ROW At rate
	Martinique	Europe = 10€ ou iso devise
	Mauritania	ROW At rate
	Mauritius	ROW At rate
	Mayotte	Europe = 10€ ou iso devise
	Mexico	ROW = 15€ ou iso devise
	Moldova	Europe = 10€ ou iso devise
	Monaco	UE = 5€ ou iso devise
	Mongolia	ROW At rate
	Montenegro	Europe = 10€ ou iso devise
	Montserrat	ROW At rate
	Morocco	ROW At rate
	Mozambique	ROW At rate
	Namibia	ROW At rate
	Nauru	ROW At rate
	Nepal	ROW At rate
	New Caledonia	Europe = 10€ ou iso devise
	New Zealand	ROW At rate
	Nicaragua	ROW At rate
	Nigeria	ROW At rate
	Niue	ROW At rate
	North Macedonia	Europe = 10€ ou iso devise
	Northern Mariana Islands	ROW At rate
	Oman	ROW At rate
	Pakistan	ROW At rate
	Palau	ROW At rate
	Panama	ROW At rate
	Papua New Guinea	ROW At rate
	Paraguay	ROW At rate
	Peru	ROW At rate
	Philippines	ROW At rate
	Puerto Rico	ROW At rate
	Qatar	ROW At rate
	Reunion	Europe = 10€ ou iso devise
	Rwanda	ROW At rate
	Saint Kitts and Nevis	ROW At rate
	Saint Lucia	ROW At rate
	Saint Vincent & the Grenadines	ROW At rate
	Samoa	ROW At rate
	Sao Tome and Principe	ROW At rate
	Saudi Arabia	ROW = 15€ ou iso devise
	Senegal	ROW At rate
	Serbia	Europe = 10€ ou iso devise
	Seychelles	ROW At rate
	Sierra Leone	ROW At rate
	Singapore	ROW = 15€ ou iso devise
	Sint Maarten	ROW At rate
	Solomon Islands	ROW At rate
	South Africa	ROW At rate
	Sri Lanka	ROW At rate
	St Barthelemy	Europe = 10€ ou iso devise
	St Martin	Europe = 10€ ou iso devise
	St. Helena	ROW At rate
	Suriname	ROW At rate
	Swaziland	ROW At rate
	Taiwan	ROW = 15€ ou iso devise
	Tanzania	ROW At rate
	Thailand	ROW At rate
	Togo	ROW At rate
	Tonga	ROW At rate
	Trinidad and Tobago	ROW At rate
	Tunisia	ROW At rate
	Turkey	ROW At rate
	Turkmenistan	ROW At rate
	Turks and Caicos Islands	ROW At rate
	Tuvalu	ROW At rate
	Uganda	ROW At rate
	United Arab Emirates	ROW = 15€ ou iso devise
	Uruguay	ROW At rate
	Uzbekistan	ROW At rate
	Vanuatu	ROW At rate
	Venezuela	ROW At rate
	Vietnam	ROW At rate
	Virgin Islands (U.S.)	ROW At rate
	Wallis and Futuna Islands	Europe = 10€ ou iso devise
	Zambia	ROW At rate
	Zimbabwe	ROW At rate
N/A Not Yet Live	Korea (South)	(vide)
	United Kingdom	(vide)

Come restituire il mio ordine dalla Francia?Aggiornato 3 hours ago