Come restituire il mio ordine dalla Francia?Aggiornato a month ago
Hai 14 giorni di tempo dalla ricezione del tuo ordine per effettuare un reso.
I resi sono gratuiti per gli ordini consegnati in Francia.
Per gli ordini consegnati fuori dalla Francia, i resi non sono gratuiti: le spese di spedizione per il reso verranno automaticamente detratte dal rimborso.
Per effettuare un reso, segui questi passaggi:
Accedi al nostro portale resi tramite il link “Effettuare un reso” o dalla sezione Il mio account.
Seleziona l’ordine interessato, spunta gli articoli da restituire e indica il motivo del reso.
Scegli il tipo di reso: rimborso, cambio o buono.
Conferma la richiesta: verrà generata automaticamente un’etichetta di reso prepagata.
Stampa l’etichetta e applicala al pacco.
Ogni etichetta di reso è strettamente legata a un ordine specifico.
Se desideri restituire più ordini, ti preghiamo di spedire ciascun ordine in un pacco separato, utilizzando l’etichetta corrispondente. Non è possibile combinare più ordini in una sola spedizione.
Per i resi dalla Francia, consulta il sito di Chronopost per trovare il punto di consegna più vicino. Per i resi internazionali, consulta il sito di DHL.
| 1.Belgium | Belgium | 5,00 € |
| 2.United States | United States | $8 |
| 3.United Kingdom | United Kingdom | 5£ |
| 4.Europe | Austria | 5,00 € |
| Bulgaria | 5,00 € | |
| Croatia | 5,00 € | |
| Czech Republic | 5,00 € | |
| Denmark | 5,00 € | |
| Estonia | 5,00 € | |
| Finland | 5,00 € | |
| Germany | 5,00 € | |
| Greece | 5,00 € | |
| Hungary | 5,00 € | |
| Ireland (Republic of) | 5,00 € | |
| Italy | 5,00 € | |
| Latvia | 5,00 € | |
| Liechtenstein | 10,00 € | |
| Lithuania | 5,00 € | |
| Luxembourg | 5,00 € | |
| Netherlands | 5,00 € | |
| Norway | 10,00 € | |
| Poland | 5,00 € | |
| Portugal | 5,00 € | |
| Romania | 5,00 € | |
| San Marino | 5,00 € | |
| Slovak Republic | 5,00 € | |
| Slovenia | 5,00 € | |
| Spain | 5,00 € | |
| Sweden | 5,00 € | |
| Switzerland | 5 CHF | |
| Vatican City State (Holy See) | 10,00 € | |
| 5.Rest of the World | Albania | 10,00 € |
| Algeria | ROW At rate | |
| American Samoa | ROW At rate | |
| Andorra | 10,00 € | |
| Angola | ROW At rate | |
| Anguilla | ROW At rate | |
| Antigua and Barbuda | ROW At rate | |
| Argentina | ROW At rate | |
| Armenia | ROW At rate | |
| Aruba | ROW At rate | |
| Australia | 10,00 € | |
| Azerbaijan | ROW At rate | |
| Bahamas | ROW At rate | |
| Bahrain | ROW At rate | |
| Bangladesh | ROW At rate | |
| Barbados | ROW At rate | |
| Belize | ROW At rate | |
| Benin | ROW At rate | |
| Bermuda | ROW At rate | |
| Bolivia | ROW At rate | |
| Bosnia and Herzegovina | 10,00 € | |
| Botswana | ROW At rate | |
| Brazil | ROW At rate | |
| British Virgin Islands | ROW At rate | |
| Brunei Darussalam | ROW At rate | |
| Burkina Faso | ROW At rate | |
| Burundi | ROW At rate | |
| Cambodia | ROW At rate | |
| Cameroon | ROW At rate | |
| Canada | 15,00 € | |
| Cape Verde | ROW At rate | |
| Cayman Islands | ROW At rate | |
| Chad | ROW At rate | |
| Chile | ROW At rate | |
| China | 15,00 € | |
| Colombia | ROW At rate | |
| Comoros | ROW At rate | |
| Congo | ROW At rate | |
| Cook Islands | ROW At rate | |
| Costa Rica | ROW At rate | |
| Cote D'Ivoire (Ivory Coast) | ROW At rate | |
| Curacao | ROW At rate | |
| Cyprus | 5,00 € | |
| Djibouti | ROW At rate | |
| Dominica | ROW At rate | |
| Dominican Republic | ROW At rate | |
| East Timor | ROW At rate | |
| Ecuador | ROW At rate | |
| Egypt | ROW At rate | |
| El Salvador | ROW At rate | |
| Equatorial Guinea | ROW At rate | |
| Ethiopia | ROW At rate | |
| Falkland Islands | ROW At rate | |
| Faroe Islands | 10,00 € | |
| Fiji | ROW At rate | |
| French Guiana | 10,00 € | |
| French Polynesia | 10,00 € | |
| Gabon | ROW At rate | |
| Gambia | ROW At rate | |
| Georgia | ROW At rate | |
| Ghana | ROW At rate | |
| Gibraltar | 10,00 € | |
| Greenland | ROW At rate | |
| Grenada | ROW At rate | |
| Guadeloupe | 10,00 € | |
| Guam | ROW At rate | |
| Guatemala | ROW At rate | |
| Guernsey | 10,00 € | |
| Guinea | ROW At rate | |
| Guinea-Bissau | ROW At rate | |
| Guyana | ROW At rate | |
| Haiti | ROW At rate | |
| Honduras | ROW At rate | |
| Hong Kong | 15,00 € | |
| Iceland | 10,00 € | |
| India | ROW At rate | |
| Indonesia | ROW At rate | |
| Isle of Man | 10,00 € | |
| Israel | 15,00 € | |
| Jamaica | ROW At rate | |
| Japan | 15,00 € | |
| Jersey | 10,00 € | |
| Jordan | ROW At rate | |
| Kazakhstan | ROW At rate | |
| Kenya | ROW At rate | |
| Kiribati | ROW At rate | |
| Kuwait | 15,00 € | |
| Kyrgyzstan | ROW At rate | |
| Laos | ROW At rate | |
| Lebanon | ROW At rate | |
| Lesotho | ROW At rate | |
| Liberia | ROW At rate | |
| Macau | ROW At rate | |
| Madagascar | ROW At rate | |
| Malawi | ROW At rate | |
| Malaysia | ROW At rate | |
| Maldives | ROW At rate | |
| Malta | 5,00 € | |
| Marshall Islands | ROW At rate | |
| Martinique | 10,00 € | |
| Mauritania | ROW At rate | |
| Mauritius | ROW At rate | |
| Mayotte | 10,00 € | |
| Mexico | 15,00 € | |
| Moldova | 10,00 € | |
| Monaco | 5,00 € | |
| Mongolia | ROW At rate | |
| Montenegro | 10,00 € | |
| Montserrat | ROW At rate | |
| Morocco | ROW At rate | |
| Mozambique | ROW At rate | |
| Namibia | ROW At rate | |
| Nauru | ROW At rate | |
| Nepal | ROW At rate | |
| New Caledonia | 10,00 € | |
| New Zealand | ROW At rate | |
| Nicaragua | ROW At rate | |
| Nigeria | ROW At rate | |
| Niue | ROW At rate | |
| North Macedonia | 10,00 € | |
| Northern Mariana Islands | ROW At rate | |
| Oman | ROW At rate | |
| Pakistan | ROW At rate | |
| Palau | ROW At rate | |
| Panama | ROW At rate | |
| Papua New Guinea | ROW At rate | |
| Paraguay | ROW At rate | |
| Peru | ROW At rate | |
| Philippines | ROW At rate | |
| Puerto Rico | ROW At rate | |
| Qatar | ROW At rate | |
| Reunion | 10,00 € | |
| Rwanda | ROW At rate | |
| Saint Kitts and Nevis | ROW At rate | |
| Saint Lucia | ROW At rate | |
| Saint Vincent & the Grenadines | ROW At rate | |
| Samoa | ROW At rate | |
| Sao Tome and Principe | ROW At rate | |
| Saudi Arabia | 15,00 € | |
| Senegal | ROW At rate | |
| Serbia | 10,00 € | |
| Seychelles | ROW At rate | |
| Sierra Leone | ROW At rate | |
| Singapore | 15,00 € | |
| Sint Maarten | ROW At rate | |
| Solomon Islands | ROW At rate | |
| South Africa | ROW At rate | |
| Sri Lanka | ROW At rate | |
| St Barthelemy | 10,00 € | |
| St Martin | 10,00 € | |
| St. Helena | ROW At rate | |
| Suriname | ROW At rate | |
| Swaziland | ROW At rate | |
| Taiwan | 15,00 € | |
| Tanzania | ROW At rate | |
| Thailand | ROW At rate | |
| Togo | ROW At rate | |
| Tonga | ROW At rate | |
| Trinidad and Tobago | ROW At rate | |
| Tunisia | ROW At rate | |
| Turkey | ROW At rate | |
| Turkmenistan | ROW At rate | |
| Turks and Caicos Islands | ROW At rate | |
| Tuvalu | ROW At rate | |
| Uganda | ROW At rate | |
| United Arab Emirates | 15,00 € | |
| Uruguay | ROW At rate | |
| Uzbekistan | ROW At rate | |
| Vanuatu | ROW At rate | |
| Venezuela | ROW At rate | |
| Vietnam | ROW At rate | |
| Virgin Islands (U.S.) | ROW At rate | |
| Wallis and Futuna Islands | 10,00 € | |
| Zambia | ROW At rate | |
| Zimbabwe | ROW At rate |