Your order can be paid for with a credit card that bears the Visa, Mastercard, or American Express logo. You also have the option to pay via your PayPal account. We offer payment with Alma in 3 installments with no fees for any order over €200 in Fra
If your payment was declined, we encourage you to try placing your order again using a different payment method or to contact your bank directly. If the problem persists, you can reach out to our team at [email protected], and we will do our bes
Your payment is secure. Your banking information is encrypted and is not stored by us. Our banking partners, Stripe for France and Global-E for other countries, ensure the confidentiality of your information.
To view your invoices, you can log in to your account on our website www.soeur.fr and go to the "Orders" section. Your order history will appear; click on "details" to download the invoice on the next page, as a downloadable invoice is attached to ea
Your bank account will be charged upon validation of your order. Please note that there is always a delay from the banks, so payment validation may sometimes take up to one day from the time the order is confirmed.
Our website does not offer tax refund services. The tax refund is only available in our stores for purchases made in-store.